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Right choice for New Car Service

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The fact is that you get to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Thinking of taking advantage of the End of Year Car Sales to snap up a bargain or thinking about having your new car serviced in time for christmas? Here is some sound advice from Inverell Steering Specialists Mechanical Repairs in Inverell.
  

Purchasing a new car is one of the most important investments people often make, so it makes sense that you be sure to give it the care it deserves. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

The fact is that you get to choose who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Car dealers cannot force you to return a new car to the dealer it was purchased from for service or repairs. Provided the work is carried out to the manfufacturers specifications by an acceptably skilled person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Inverell Steering Specialists Mechanical Repairs mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Inverell Steering Specialists Mechanical Repairs mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Inverell Steering Specialists Mechanical Repairs will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the distinction between manufacturer, statutory and extended warranties to avoid making the wrong choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be countermanded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So watch out for new car dealers who try to work in “express” or “extended” warranties, often for free, when processing the sale of your new car. Quite often these ‘additional’ warranties may include quite extensive restrictions or provisions, and can be written in confusing or unclear language. Many times these contracts provide barely any additional benefits not already provided by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealership.

Such contracts are very unlikely to highlight the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or increased waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



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